Easy User Testing for Everyone

UserPeek user testing solution …

FLEX

Pay-as-you-go-pricing for beginners and occasional user tests
$ 55
00
per tester
  • $55 per tester
  • Unlimited projects
  • Advanced test templates
  • Annotation & tagging
  • AI Speech-to-text transcripts
  • Clips & Highlight reels
  • Reporting

GROW

Professional feature set and attractive pricing
$ 245
00
monthly
  • 5 testers/month included
  • $49 per additional tester
  • Credit rollover
  • Unlimited projects
  • Advanced test templates
  • Annotation & tagging
  • AI Speech-to-text transcripts
  • Clips & Highlight reels
  • Reporting
Popular

UserPeek is intended exclusively for commercial customers. All prices are excluding VAT.

Comprehensive Feature Roadmap for Advanced Remote User Testing Software

Uncover Future Enhancements in UserPeek’s Remote User Testing and Harness the Power of Planned Software Updates and Features

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Frequently Asked Questions

You have questions? Find answers here.


What is a credit?

Credit is a currency used on UserPeek to source testers from our panel to use on your different projects. One credit equals one video from a participant. You can buy prepaid credits, or directly when ordering testers. The price of credits decreases according to our subscriptions.

How many credits will I need?

The number of credits you need depends on how many testers you need to test. We recommend testing with at least 20 testers to have statistically relevant results.

Do credits expire?

Credits you purchase roll over from month you month according to your chosen plan. Within Flex (Pay-as-you-go) your credits will expire after 90 days, within Grow after 180 days.

How fast do results from testers come in?

You get the results as soon as your order is placed. Orders are usually fulfilled in hours — sometimes even minutes.

Who is on the UserPeek panel?

UserPeek has its own carefully selected panel of testers to provide real-value insight.

What demographics are covered?

All test participants are (currently) English-speaking. You can filter responses based on sex (all, male, female, diverse) and age (18-50+) when you order videos.

Can I spend credits on multiple projects?

Yes, you can use the credits you purchase across all your projects, and for all your UserPeek tests.

What payment options do you accept?

We accept all major credit cards types. You will be redirected to our payment provider.

Have more questions? Visit our HelpCenter

Stop guessing, start knowing. Today.