Tina Banerjee, co-founder of Userpeek, interviews Alice Ruddigkeit of TIER Mobility on topics such as user research in the e-mobility sector, innovation research and how to test the usability and user experience of hardware products. Alice Ruddigkeit works as a Senior UX researcher and “Urban Mobility Detective” for one of the leading e-scooter rental companies.
Despite the emphasis on user-centric design, many websites still suffer from recurring common website UX issues that frustrate users and hinder conversions. In this article,
Remote user research has transformed the way we gather insights by offering an accessible, flexible, and often cost-effective alternative to traditional in-person research. With the