Research

Run Usability Tests on Your Website

Unlock the full potential of your product with UserPeek’s usability testing: dramatically enhance user experience and satisfaction, while significantly reducing development costs. Gain a competitive edge with insightful user feedback, driving informed decisions and ensuring your product stands out in the market

Usability Testing

Usability Testing with UserPeek

Experience the fastest user test setup in the industry with UserPeek

Our platform offers preset templates and easy task setups, tailored to diverse demographic needs. This efficient approach ensures you can start gathering valuable user insights in no time, making it ideal for agile teams and fast-paced projects. With UserPeek, you’ll spend less time on setup and more on deriving actionable insights from your user tests.

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usability testing with AI powered research tools

UserPeek redefines usability testing with its AI-powered research tools

Tailored for in-depth usability studies, our platform offers speech-to-text transcripts, smart notes, and effective tagging, transforming complex user feedback into comprehensible data. This AI functionality streamlines the analysis process and facilitates the creation of focused video clips to highlight crucial usability insights. UserPeek’s innovative tools are designed to simplify your testing process, providing deeper, data-driven understandings of user interactions and usability challenges.

Transform Insights into Visual Narratives with Our Highlight Reel Tool

Revolutionize how you share user experience insights with UserPeek’s Highlight Reel Builder. This intuitive tool allows you to seamlessly compile participant video clips into captivating highlight reels. It’s an efficient way to narrate the user journey, showcasing key moments and feedback that underline the strengths and areas for improvement in your product. Ideal for engaging presentations to teams and stakeholders, these highlight reels make conveying complex user data both straightforward and visually impactful.

Our Highlight Reel Tool
UserPeek’s Worldwide Tester Panel

Rapidly Engage Your Ideal Test Audience with UserPeek’s Worldwide Panel

Tap into the power of UserPeek’s vast global panel for quick and effective recruitment of test participants who perfectly align with your target audience. Our service guarantees that you gain insights from a pool of testers who are representatives of your market, providing you with crucial, relevant feedback to steer your product development in the right direction.

UX specialist

„Wow, the first video is already in! Great sharing function with download and direct sharing. Suuper!“

Karsten S.
UX Specialist

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Why Usability Testing?

Usability testing is crucial for ensuring that a product not only works technically but is also effectively designed from the user’s point of view.

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Enhanced User Experience

Identify usability issues before the product goes to market, leading to a more user-friendly and intuitive experience.

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Early Problem Detection

Usability testing can uncover potential problems early in the development process, saving time and resources that would be spent on revisions after launch.

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Improved Product Quality

By focusing on the user’s perspective, usability testing ensures that the final product meets quality standards and user expectations.

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Increased User Satisfaction

A product that is easy to use and meets user needs is more likely to result in higher customer satisfaction and loyalty.

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Informed Decision-Making

Usability testing provides empirical evidence and data, supporting informed decision-making in the design and development process.

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Reduced Development Costs

Identifying and fixing issues early can significantly reduce the cost of post-launch fixes and updates.

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Higher Conversion Rates

A user-friendly product is more likely to convert visitors into customers, as they find it easier to navigate and use.

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Competitive Advantage

Products that offer a superior user experience can stand out in the marketplace, giving the company a competitive edge.

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Customer Insights

Usability testing provides insights into customer behavior, preferences, and needs, which can inform future product development.

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Risk Mitigation

It helps in mitigating the risks associated with launching a product that may not meet user expectations or has significant usability flaws.

Frequently Asked Questions

You have questions? Find answers here.


How many participants are needed for a usability test?

Based on findings from Nielsen Norman Group, 5-8 users can generally uncover most issues.

What are the different types of usability tests?

Usability testing types include moderated, unmoderated, remote, and in-person. UserPeek specializes in unmoderated remote testing for broader reach and ease of conduct compared to in-person methods. This approach provides rapid access to participant videos, offering insights within hours and eliminating the need for live moderation, streamlining the usability testing process.

How do you conduct a usability test?

Begin by identifying your testing objectives. Utilize UserPeek’s preset templates to set up your test, selecting participants that match your target group. UserPeek automates participant recruitment, delivering participant videos for analysis. Leverage UserPeek’s AI-powered Research Tool for efficient analysis of findings. Automated reports and visually-rich highlight reels simplify the process of presenting results to stakeholders, ensuring a smooth and effective usability testing experience.

How do you select participants for a usability test?

Choose users representative of your target audience. UserPeek’s easy participant panel selection process will guide you for best results.

How do you analyze usability test results?

Utilize AI-powered speech-to-text transcripts to effortlessly generate notes, tags, and clips, grouping feedback effectively. Pay attention to discrepancies between what users say and their actual behavior, as this can reveal key insights. Frequent feedback on specific issues indicates their importance. Analyze sentiments as positive, negative, or neutral to gain a comprehensive understanding of user reactions and experiences.

How often should usability testing be conducted?

Conduct usability testing regularly throughout your product’s development. It’s advisable to perform tests both before and after any significant changes. For larger projects, increase the frequency of testing. Start with a broad overview and gradually focus on specific areas based on initial findings. This approach ensures continual improvement and adaptation to user needs.

Stop guessing, start knowing. Today.